Shipping & Returns
Shipping & Returns
At Kalani Sunwear, we strive to offer fast and reliable shipping to ensure you receive your order as smoothly as possible. Below you will find details on our shipping rates, estimated delivery times, and return policy.
Shipping
Sweden
- Standard Shipping: 39 SEK
- Free shipping on orders over 1400 SEK
- Estimated Delivery: 2-4 business days
Finland, Denmark & Iceland
- Standard Shipping: €12,90
- Free shipping on orders over €150
- Estimated Delivery: 3-5 business days
Norway
- Standard Shipping: €12,90. Please note that additional customs charges may be applied by Norwegian authorities
- Free shipping on orders over €150
- Estimated Delivery: 5-7 business days, dependent on customs clearing
EU Countries (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain)
- Standard Shipping: €14,90
- Free shipping on orders over €150
- Estimated Delivery: 4-6 business days
United Kingdom
- Standard Shipping: £15. Please note that additional customs charges may be applied by UK authorities
- Free shipping on orders over £150
- Estimated Delivery: 7-10 business days, depending on customs clearance
United States
- Standard Shipping: US$20
- Free shipping on orders over US$200
- Estimated Delivery: 7-10 business days, depending on customs clearance
United States & Canada
- Standard Shipping: CAD$30
- Free shipping on orders over CAD$300
- Estimated Delivery: 7-10 business days, depending on customs clearance
For other destinations, shipping rates and estimated delivery times will be calculated at checkout.
Returns
We want you to be completely satisfied with your Kalani Sunwear purchase. If you need to return or exchange an item, please note the following:
- Returns must be initiated within 14 days of receiving your order.
- Items must be unused, unwashed, and in original packaging with tags attached.
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
Uncollected or Returned Parcels
If a parcel is not collected by the customer and is returned to us, we reserve the right to charge a fee to cover the shipping costs incurred and administrative expenses. This fee will be deducted from any refund issued. This practice aligns with standard e-commerce policies, where retailers implement return fees to manage costs associated with uncollected packages.
Customs and Import Duties
Please note that all our products are made in Europe. While we strive to provide accurate shipping information, we cannot predict or control any customs duties, taxes, or fees that may be imposed once the products arrive in your country, including the United States. These charges are determined by local customs authorities and are the responsibility of the customer.
To initiate a return, please contact our customer service at info@kalani.se with your order number and reason for return.